Frequently Asked Questions

Everything you need to know about WhenWorks scheduling polls

Getting Started

What is WhenWorks?

WhenWorks is a free scheduling poll tool that helps groups find the best time to meet. Create a poll with potential dates and times, share it with participants, and see who's available when. It's the simple, modern alternative to Doodle.

How do I create a scheduling poll?

Click "Create Poll" on the homepage, enter your event title and description, select potential dates and time slots, then share the generated link with your participants. It takes less than a minute!

Do participants need to create an account?

No! Participants can respond to polls without signing up or logging in. They just need the poll link. Only poll creators need an account to manage their polls.

How do I share my poll?

After creating a poll, you'll get a unique link you can share via email, text, Slack, WhatsApp, or any other messaging platform. You can also invite participants directly via email from the poll page.

Features

What's the difference between date selection and time slots?

Date selection lets participants pick which days work for them (great for multi-day events). Time slots let you specify exact time ranges within a day (perfect for meetings). Choose based on what you're scheduling.

Can participants indicate "maybe" availability?

Yes! When creating a poll, you can enable the "maybe" option. Participants can then indicate "yes," "maybe," or "no" for each time slot, giving you more nuanced availability data.

Can I see who responded to my poll?

Yes, poll creators can see all responses and who submitted them. You can also enable anonymous mode if you want participants to respond without showing their names to others.

How do I finalize a meeting time?

Once you have enough responses, click "Finalize Poll" and select the winning time slot(s). Participants can then add the event to their calendar with one click.

Can I add events to my calendar?

Yes! Once a poll is finalized, you can download an .ics file or add the event directly to Google Calendar or Outlook (Pro feature). The calendar event includes all the poll details.

Participants & Responses

Is there a limit to how many people can respond?

Free polls support unlimited participants. There's no cap on how many people can respond to your scheduling poll.

Can participants change their response?

Yes, participants can update their response anytime before the poll is closed or finalized. They just need to use the same email or name they originally used.

What happens when I close a poll?

Closing a poll prevents new responses. Existing responses are preserved, and you can still view results. You can reopen a closed poll if needed.

Pricing & Pro Features

Is WhenWorks really free?

Yes! The free tier includes 10 polls per month with unlimited responses and participants. Pro users get unlimited polls. No credit card required to start.

What do I get with WhenWorks Pro?

Pro unlocks advanced features: remove WhenWorks branding, priority email support, advanced analytics, calendar integrations (Google & Outlook), custom poll styling, and more. It's $6/month or $48/year (save 30%).

Can I try Pro features before subscribing?

We offer a 14-day money-back guarantee. If Pro isn't right for you, contact us within 14 days for a full refund.

How do I cancel my Pro subscription?

Go to Account → Subscription and click "Downgrade to Free." Your Pro features remain active until the end of your billing period. No penalty for canceling.

Privacy & Security

Is my data secure?

Yes. We use industry-standard encryption, secure databases, and follow best practices for data protection. Your poll data is only accessible to you and your participants.

Do you sell user data?

Never. We don't sell, share, or monetize your personal data. Our business model is straightforward: free core features supported by optional Pro subscriptions.

Can I delete my data?

Yes. You can delete individual polls anytime. To delete your entire account and all associated data, contact us at support@whenworks.cc.

Are polls public or private?

Polls are private by default — only people with the link can view and respond. Poll links are long and random, so they're effectively impossible to guess.

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